Photo Source: Google via NME

Photo Source: Google via NME

As previously reported, putting a stop to the use of ticket bots and the industrial scale of the secondary ticket market has been at the top of the Government's agenda as the 'Culture,Media and Sports Committee' and the wider creative community continue to apply pressure. 

In another response, British government agency 'the Competitions and Market Authority (CMA) yesterday launched an 'enforcement investigation' to further look into suspected breaches of U.K. consumer law by vendors on the secondary ticketing market. 

One of the biggest campaign group against ticket bots 'FanFair' welcomed the move, stating "They should know when the terms and conditions on their tickets prevent resale, and we welcome proper enforcement of the existing law so that real fans have a fair chance to buy tickets and stop them being scooped up by touts".

The investigation will focus on four key vendors: Viagogo, GetMeIn!. StubHub and SeatWave to ascertain whether any direct breaches of the 'Consumer Rights Act 2015'. The CMA will asses whether such vendors have complied with requirements to inform buyers of original ticket prices, seat number and seat location inside the venue. Additionally, the CMA will seek to establish whether the secondary ticket vendors are transparent with their affiliation to to event organisers and any restrictions there may be on resold tickets which will result in refused entry to the live event. 

Founder of F2F ticket selling platform Twickets Richard Davis also welcomed the CMA's efforts, stating: “Ticketing transparency regulations under the Consumer Rights Act are being repeatedly ignored, so we welcome the CMA’s investigation into suspected breaches and promise of enforcement thereafter..”.

'Fanfair' are calling for more "decisive" action which will criminalise scalping. As previously reported the U.S. last week signed off on legislation - BOTS Act - which makes it a federal crime for computer softwares to buy large number of tickets for sale on the secondary market. The 'Culture, Media and Sports Committee' held a 'one off evidence' session to bring similar legislation into action. 


Jusnah Gadi